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Privacy Policy

Privacy Policy
Last Updated: 12th January 2026
 

1. Introduction

The Infinity Ladder Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information (“Personal Information”) when you access our website, interact with our online platforms, or use any of our educational materials, tools, or services (collectively, the “Services”).

This policy applies to all visitors and users of:

  • www.theinfinityladder.ca

  • theinfinityladder.mykajabi.com

  • Any related online platforms or social media pages (collectively, the “Sites”).

By accessing our Sites, purchasing or using our Services, or contacting us for support, you consent to the practices described in this Privacy Policy.
 

2. Information We Collect

“Personal Information” refers to any information that identifies you or could reasonably be used to identify you. We may collect the following types of information:

Personal Identifying Information

  • Name

  • Email address

  • Phone number

Account Information

If voluntarily provided for educational or support purposes:

  • MT4 account numbers or identifiers associated with our third-party trading brokerages 

Kajabi Account Data

  • Username

  • Course progress

  • Access credentials for your Infinity Ladder educational account

Technical Information

Collected automatically through our Sites or third‑party platforms (e.g., Kajabi analytics):

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the Sites

Payment Information

We do not collect or store your payment details. All payments are processed securely through third‑party providers who comply with PCI DSS standards.
 

3. How We Use Your Information

We use your Personal Information to:

  • Provide and deliver our Services

  • Verify user accounts connected to trading platforms

  • Communicate with you regarding updates, support, and account notices

  • Improve and optimize our Sites and Services

  • Personalize your experience and deliver relevant content

  • Conduct direct marketing (only with your express consent)

  • Comply with legal and contractual obligations

  • Support internal business operations

We may also use cookies and similar technologies to recognize your browser, personalize content, collect analytics, and support targeted advertising. You may disable cookies in your browser settings, though some features may not function properly.
 

4. Information Sharing

Your Personal Information may be shared in the following circumstances:

  • Internal Use: With employees or contractors who require access to deliver or support our Services.

  • Third‑Party Service Providers: Including payment processors, web hosting providers, analytics tools, email communication platforms, and educational integrations.

  • Business Operations: To process purchases, verify accounts, or understand customer preferences.

  • Legal Requirements: To comply with applicable laws, subpoenas, or lawful requests.

  • With Your Consent: When you explicitly authorize us to share information.

  • Data Processing: For anonymization, auditing, or operational improvements.

We cannot guarantee the security practices of third‑party providers, though we work only with reputable partners.
 

5. Behavioral Advertising

Your Personal Information may be used by us or our service providers to provide you with targeted advertisements or marketing communications which may be of interest to you.  For example, we may use Google AdWords remarketing to market our site across the web.

You can opt out of targeted advertising using the following links:

You may also visit the Digital Advertising Alliance opt‑out portal: http://optout.aboutads.info/
 

6. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect your Personal Information from unauthorized access, misuse, or disclosure. Your data may be stored on secure servers located in Canada or in jurisdictions with comparable data protection standards.

Please note:

  • No system is completely secure.

  • Email communication is not fully secure.

  • You are responsible for maintaining the security of your own devices.
     

7. Data Retention

We retain your Personal Information only as long as necessary to:

  • Provide our Services

  • Fulfill business, contractual, or legal obligations

You may request access to, correction of, or deletion of your Personal Information by contacting us. Access may be limited in certain cases due to legal, security, or cost‑related reasons.
 

8. Consent

We collect, use, and disclose your Personal Information only with your consent, unless required by law. Consent may be:

  • Written

  • Verbal

  • Implied through your use of our Sites or Services

You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.
 

9. External Links

Our Sites may contain links to third‑party websites. These sites are not governed by this Privacy Policy. We encourage you to review their privacy practices before providing any Personal Information.
 

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Sites or Services constitutes acceptance of the revised policy.
 

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Infinity Ladder Inc. Email: support@theinfinityladder.ca Website: www.theinfinityladder.ca

We will review and respond to all inquiries.

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